Terms of sale | MA-Shops

General Terms and Conditions

Basic provision

These general terms and conditions (hereinafter referred to as " terms and conditions ") are issued in accordance with § 1751 et seq. Act No. 89/2012 Coll., Civil Code (hereinafter referred to as " Civil Code ")

Golfstart spol. s.r.o

with registered office at Cajthamlova 168, 266 01 Beroun

ID: 283 89 484 | VAT number: CZ28389484

The company is registered in the commercial register maintained by the Municipal Court in Prague, section C, insert 138101

contact:

obchod@zi-numismatika.cz | +420 739 305 813 | www.zi-numismatika.cz

(hereinafter referred to as " Seller ")

These terms and conditions regulate the mutual rights and obligations of the seller and a natural person who concludes a purchase contract outside of his business activity as a consumer, or within the framework of his business activity (hereinafter: "Buyer") through the web interface located on the website available at the internet address www .zi-numismatika.cz (hereinafter referred to as " online store ").

The terms and conditions are an integral part of the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of these terms and conditions.

These terms and conditions and the purchase contract are concluded in the Czech language.

II.

Order and conclusion of purchase contract

The costs incurred by the buyer when using means of communication at a distance in connection with the conclusion of the purchase contract (costs of Internet connection, costs of telephone calls) are paid by the buyer himself. These costs do not differ from the base rate.

The buyer orders the goods in the following ways:

through your customer account, if you have previously registered in the online store,
by filling out the order form without registration.

Before sending the order, the buyer is allowed to check and change the data he entered in the order. The buyer sends the order to the seller by clicking the "send order" button. The data listed in the order they are deemed correct by the seller. The condition for the validity of the order is the filling in of all mandatory data in the order form and confirmation by the Buyer that he has familiarized himself with these terms and conditions.

All orders made by the Buyer and confirmed by the Seller are a binding and irrevocable proposal for concluding a purchase contract. The buyer has the right to cancel the order by notification sent to the seller's email address obchod@zi-numismatika.cz no later than 3 hours after the order has been placed. The seller points out that in case of personal collection of the product with a fixed price, the purchase contract is concluded by physical acceptance. In this case, it is not a distance contract.

In the event that there was an obvious technical error on the part of the Seller when indicating the price of the goods in the online store, or during the ordering process, the Seller is not obliged to deliver the goods to the buyer at this obviously incorrect price, even if the buyer was sent an automatic confirmation of receipt of the order according to these terms and conditions. The Seller informs the Buyer of the error without undue delay and sends the Buyer an amended offer to his email address. The amended offer is considered a new draft of the purchase contract, and the purchase contract is concluded in such a case by confirmation of acceptance by the buyer to the seller's email address.

The Seller is entitled, depending on the nature of the order – quantity of goods, price, etc., to ask the Buyer to verify the order in a suitable way, e.g. by e-mail or by telephone. The order is considered invalid if the Buyer refuses to perform this verification in the required manner.

The seller reserves the right to refuse/not accept the order in case of:

a) that the given information about the buyer or the place of delivery is misleading, incorrect or incomplete;

b) that the product is unavailable and cannot be repurchased;

c) if the Buyer has violated his obligations towards the Seller at any time in the past, in particular he has not taken over or paid for the previously ordered goods. In this case, the buyer, who violated his obligations, will not have prices fixed for further orders

d) that the prices published on the Ma shops web portal were listed incorrectly, for any reason;

e) for any other reason.

In the event of refusal, non-acceptance or impossibility of satisfying the order, this information will be sent to the Buyer at the email provided when the order was created without unnecessary delay. The Seller is not obliged to communicate the reason to the Buyer.

Except for cases where the Buyer's order is rejected in accordance with paragraph 6 above, the Purchase Agreement will be concluded in the following manner:

Investment products

The Seller will send the Buyer an advance invoice containing the ordered items. This advance invoice will be considered a proposal for concluding the Purchase Agreement of the Seller. By paying the advance invoice, the Buyer accepts the proposal to conclude the Purchase Agreement, which thereby becomes fully valid and effective.

Fixed price products

The Buyer's order is considered a proposal to conclude a Purchase Agreement for the goods listed in the order. The purchase contract for the goods specified in the order between the Buyer and the Seller is concluded at the moment of delivery of the confirmation of the order to the Buyer, as consent to the proposal for the conclusion of the purchase contract. Depending on the quantity of the ordered Product, the seller reserves the right to demand payment of an advance even for a Product with a fixed price.

The seller reserves the right to limit the quantity of purchased products for any reason. This restriction can be excluded by agreement of the participants.

The Seller reserves the right not to accept an order regarding products placed on the Seller's web portal. The products listed here are informative in nature. By accepting these conditions, participants exclude the use of § 1732, paragraph 2 of the Civil Code.

III.

Customer's account

Based on the buyer's registration in the online store, the buyer can access his customer account. The Buyer can order goods from his customer account. The buyer can also order goods without registration.
When registering for a customer account and when ordering goods, the Buyer is obliged to enter all data correctly and truthfully. The Buyer is obliged to update the data in the user account in case of any change. The data provided by the Buyer in the customer account and when ordering goods are considered correct by the Seller.
Access to the customer account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his customer account. The seller is not responsible for any misuse of the customer account by third parties.
The buyer is not authorized to allow the use of the customer account by third parties.
The Seller may cancel the user account, especially if the Buyer no longer uses his user account, or if the Buyer violates his obligations under the Purchase Agreement and these terms and conditions.
The Buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of the Seller's hardware and software equipment, or necessary maintenance of hardware and software equipment of third parties.

IV.

Payment terms and delivery of goods

The price of the product and any costs associated with the delivery of the product according to the purchase contract can be paid by the buyer in the following ways:

by non-cash transfer to the seller's bank account No. 3041 3041/2010, held at the bank's FIO

cash on delivery upon delivery of the goods

This type of payment is possible in cases where the goods are sent via Czech Post as insured valuable writing. The buyer is obliged to take over the shipment from the transport service and at the same time pay the transport service the purchase price including postage. The seller limits the delivery of goods on cash on delivery to the total purchase price of CZK 950,000 within the Czech Republic.

in cash upon personal collection at the establishment

This type of payment must be explicitly negotiated with the seller in advance. A one-time payment in cash is only possible up to EUR 12,000.

Along with the purchase price, the Buyer is obliged to pay the Seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.
In the case of payment in cash, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 1 day from the conclusion of the purchase contract.
In the case of non-cash payment, the Buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller's bank account.
Payment of the purchase price before the goods are shipped is not a deposit.
According to the Sales Registration Act, the seller is obliged to issue a receipt to the buyer in case of cash payment. At the same time, he is obliged to register the sales received in this way with the tax administrator online, in the event of a technical failure, within 48 hours at the latest
The goods are delivered to the Buyer:

to the address specified by the Buyer in the order
by personal collection at the seller's premises

The choice of delivery method is made during the ordering of goods.
The costs of delivering the goods, depending on the method of sending and receiving the goods, are indicated in the buyer's order and in the seller's confirmation of the order. In the event that the mode of transport is contracted on the basis of a special request of the buyer, the buyer bears the risk and any additional costs associated with this mode of transport.
If, according to the purchase contract, the Seller is obliged to deliver the goods to the place specified by the Buyer in the order, the Buyer is obliged to take over the goods upon delivery. If, for reasons on the part of the Buyer, it is necessary to deliver the goods repeatedly or in a different way than was specified in the order, the Buyer is obliged to pay the costs associated with repeated delivery of the goods, or costs associated with another delivery method.
When taking over the goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to notify the carrier immediately and write a complaint report. In the event of a violation of the packaging indicating an unauthorized intrusion into the shipment, the buyer does not have to accept the shipment from the carrier.
The Seller will issue the Buyer with a tax document - an invoice. The tax document is sent to the Buyer's email address and is also attached to the delivered goods.
The buyer acquires the ownership right to the goods by paying the full purchase price for the goods, including delivery costs, but first by taking over the goods. Responsibility for accidental destruction, damage or loss of goods passes to the Buyer at the time of acceptance of the goods or at the time when the Buyer had the obligation to accept the goods, but did not do so in violation of the purchase contract.

Price

The price of Products with a fixed price listed in the online store is the price for which the goods will be delivered to the Buyer and is the final price including all taxes and fees (with the exception of other costs according to the method of transport and payment).

The price of Investment Products listed in the online store is not the final purchase price, but the price valid at the time the order is placed. Without undue delay, the Seller will determine the final price according to the objective development of the prices of the investment metals constituting the subject of the sale and will notify the Buyer of this price. The buyer is entitled not to accept the announced purchase price. In case of mutual agreement of the purchase price, the so-called purchase price fixation (hereinafter referred to as "Price Fixation") will take place, and thus the final purchase price for the Investment Product will be determined. Price fixing cannot be done on non-working days. Price fixing is carried out on working days from 10:05 a.m. to 4:00 p.m. It is not possible to fix the price on other days. The seller reserves the right not to fix prices even on working days. This fact will be announced on the web portal.

VI.

Order cancellation, withdrawal from the contract, complaints

The confirmed order cannot be canceled by the Seller. According to § 1837 letter b) of the Civil Code, the consumer cannot withdraw from contracts for the supply of goods or services, the price of which depends on fluctuations in the financial market, independent of the entrepreneur's will and which may occur during the withdrawal period.

The consumer cannot exercise the right to withdraw from the contract without giving a reason in accordance with 1829 of Act No. 89/2012 Coll., Civil Code, as amended.

The consumer can cancel the order within 1 hour after sending the order. A request to cancel an order must be sent to the email: obchod@zi-numismatika.cz or notified by phone at +420 739 305 813 on working days from 9:00 a.m. to 5:00 p.m. with the exact number of the order, the reason for canceling the order and reason for cancellation. Requests sent after this deadline will not be taken into account due to price movements on the financial markets.

All goods are covered by a 24-month warranty. However, the warranty does not cover defects caused by improper storage of goods and defects in embossing and surface. The warranty does not apply to goods that are not provided with the original packaging from the manufacturer. Contradiction with the purchase contract means, in particular, the quality and useful properties required by the contract, described by the Seller, the manufacturer or his representative, or expected on the basis of their advertising, or quality and useful properties usual for a thing of this kind. The variable price of the goods is not inconsistent with the purchase contract. If goods are exchanged, a new 24-month warranty begins.

VII.

Delivery

The contracting parties may deliver all written correspondence to each other via electronic mail.

The Buyer delivers correspondence to the Seller to the email address specified in these terms and conditions. The Seller delivers correspondence to the Buyer to the email address specified in his customer account or in the order.

VIII.

Out-of-court settlement of disputes

The out-of-court settlement of consumer disputes arising from the purchase contract is the responsibility of the Czech Trade Inspection, with registered office at Štěpánská 567/15, 120 00 Prague 2, ID number: 000 20 869, internet address: https://adr.coi.cz/cs. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer from the purchase contract.

The European Consumer Center Czech Republic, with registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz is the contact point according to the Regulation of the European Parliament and the Council (EU) No. 524/2013 of 21 of May 2013 on online consumer dispute resolution and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online consumer dispute resolution).

The seller is authorized to sell goods on the basis of a trade license. The trade inspection is carried out by the relevant trade office within its jurisdiction. Among other things, the Czech Trade Inspection supervises compliance with Act No. 634/1992 Coll., on consumer protection, within a defined scope.

IX.

Final Provisions

All arrangements between the seller and the buyer are governed by the legal order of the Czech Republic. If the relationship established by the purchase contract contains an international element, then the parties agree that the relationship is governed by the law of the Czech Republic. This does not affect consumer rights arising from generally binding legal regulations.

In relation to the buyer, the seller is not bound by any codes of conduct in the sense of the provisions of § 1826 paragraph 1 letter e) of the Civil Code.

All rights to the Seller's website, in particular copyright to the content, including page layout, photos, films, graphics, trademarks, logos and other content and elements, belong to the Seller. It is forbidden to copy, modify or otherwise use the website or part of it without the consent of the seller.

The seller is not responsible for errors arising as a result of interventions by third parties in the online store or as a result of its use contrary to its purpose. When using the online store, the buyer must not use procedures that could have a negative effect on its operation and must not perform any activity that could allow him or third parties to interfere or use the software or other components that make up the online store and use the online store without authorization, or its parts or software equipment in such a way that would be contrary to its purpose or purpose.

The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.

The wording of the terms and conditions may be changed or supplemented by the seller. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the terms and conditions.

These terms and conditions take effect on 24/05/2023

Recently viewed items - Show all